Shipping policy
Prices and Taxes
All prices shown include 10% GST. However, prices shown do not include postage.
Delivery anywhere in Australia is an additional flat fee of $15 or $25 for Express Post. The Shipping Fee is applied when selected at Checkout.
Dispatch Policy
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.
All orders are normally dispatched within 5 working days. If we are unable to despatch your order within 5 working days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order. Once your order has been dispatched, an email will be sent indicating this and the Australia Post tracking number for your order.
Click & Collect
We offer click & collect from our Coolbinia store, please select click & collect at checkout. You will be notified when your order is ready for collection. There are no shipping fees on click & collect orders.
Standard Shipping
JAD Gifts ship all standard orders via the Australia Post Parcel Post service.
You can expect to receive your order within 3-5 business days from date of dispatch, as advised by email. If your order does not arrive within this timeframe then please check the tracking information via http://auspost.com.au/track/track.html or give us a call and we will be happy to check the status for you.
Express Shipping
JAD Gifts ship all express post orders via Australia Post Express Post service.
Delivery is normally next business day for major metropolitan and regional population centres from date of dispatch, as advised by email. If your order does not arrive within this timeframe then please check the tracking information via http://auspost.com.au/track/track.html or give us a call and we will be happy to check the status for you.
All shipping is at the customers risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.
If you have any questions regarding shipping please feel free to contact us at enquiries@jadgifts.com.au